Effective Date: August 11, 2026

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Lady Sarah’s Farms (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, purchase an experience, contact us, or otherwise interact with Lady Sarah’s Farms.

Lady Sarah’s Farms is located in the British Virgin Islands (BVI).

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1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our website or services, including:

• Your name

• Email address

• Phone number

• Booking and reservation details

• Information you provide when contacting us

• Information necessary to process or manage your booking

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If you make a payment through our website in the future, payment information may be collected and processed by our third-party payment processor. We will not retain your full payment card details on our own systems unless otherwise required and lawfully permitted.

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2. How We Collect Your Information

We may collect information when you:

• Submit a contact form on our website

• Make or request a booking

• Purchase or reserve an experience

• Contact us by email or telephone

• Subscribe to receive communications from us

• Otherwise voluntarily provide information to Lady Sarah’s Farms

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3. How We Use Your Information

We use the information we collect for purposes including:

• Processing and managing bookings and reservations

• Communicating with you about your booking or enquiry

• Responding to questions and requests

• Providing information about our experiences and services

• Sending important service-related communications

• Sending newsletters, updates, announcements, and promotional emails

• Processing payments when online payment functionality becomes available

• Maintaining appropriate business and financial records

• Improving our services and customer experience

• Complying with applicable legal and regulatory requirements

• Protecting the security and integrity of our website and services

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We will only use your personal information for legitimate business purposes and in accordance with this Privacy Policy and applicable law.

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4. Email Communications

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If you provide your email address, we may use it to communicate with you about your bookings, enquiries, experiences, and other services provided by Lady Sarah’s Farms.

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We may also send newsletters, updates, special offers, event information, and other promotional communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us at helloladysarahs@gmail.com.

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Please note that you may still receive essential communications relating to an existing booking, transaction, or enquiry.

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5. Payments

We plan to offer online payments through a third-party payment processor connected to our website.

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Once online payments are available, payment information will be transmitted securely to and processed by our selected payment provider. The payment provider may collect and process payment information, including card details, in accordance with its own privacy policy and terms.

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Lady Sarah’s Farms does not intend to store full credit or debit card numbers on its own systems.

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Information relating to transactions, such as the amount paid, date of payment, and booking associated with the transaction, may be retained by us for booking management, accounting, record-keeping, and legal purposes.

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This Privacy Policy may be updated when our payment processing arrangements are finalized or if our use of payment services changes.

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6. Sharing Your Information

We do not sell or rent your personal information.

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We may share personal information with trusted third-party service providers where reasonably necessary to operate our website and business, including:

• Our website hosting and technology providers

• Booking and reservation service providers

• Payment processors, once online payment functionality is available

• Email communication providers

• Professional advisers where necessary

• Government, regulatory, or law-enforcement authorities where required by law

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These third parties may only use personal information as necessary to provide their services to us or as otherwise permitted or required by law.

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7. Cookies

Our website may use cookies and similar technologies that are necessary for the website to function properly.

We do not currently use Google Analytics, Meta Pixel, or other advertising or analytics tracking technologies to track visitors for marketing or advertising purposes.

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Because our website is hosted on Wix, certain essential cookies may be used by the Wix platform for purposes such as security, site functionality, and performance.

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Third-party services that we may add in the future, including booking or payment providers, may also use their own cookies or similar technologies as necessary to provide their services.

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8. Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, loss, misuse, alteration, or disclosure.

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If online payments become available, payment transactions will be processed through our selected third-party payment provider using its security measures and systems.

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However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

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9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our services

• Manage bookings and customer relationships

• Maintain business and financial records

• Resolve disputes

• Comply with legal, tax, accounting, or regulatory obligations

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When personal information is no longer reasonably required, we may securely delete or otherwise dispose of it.

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10. Your Privacy Rights

Depending on applicable law, you may have rights relating to the personal information we hold about you. These may include the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where legally permitted

• Withdraw consent where processing is based on consent

• Object to or restrict certain uses of your information

• Unsubscribe from promotional communications

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To make a privacy-related request, contact us using the information provided below.

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We may need to verify your identity before completing certain requests.

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11. Children's Privacy

Our website and experiences are not directed specifically toward children, and we do not knowingly collect personal information from children.

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If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps to address the situation.

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12. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently from Lady Sarah’s Farms and have their own privacy policies and practices.

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We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, payment processing arrangements, or applicable legal requirements.

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When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

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We encourage you to review this page periodically to stay informed about how we protect your information.

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14. Contact Us

If you have questions about this Privacy Policy, would like to make a privacy-related request, or have concerns about how your personal information is handled, please contact us:

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Lady Sarah’s Farms
British Virgin Islands
Email: helloladysarahs@gmail.com